Engage, Retain, Excel: The Hidden Power of Happiness in the Workplace Presented by Theresa Chilcoat, Founder of The Inner Authority Co. Key Learnings: -Happiness drives performance — it’s a measurable business strategy, not a perk. -Hidden patterns erode engagement — leaders learn how to spot and stop them early. -Resilience and trust can be built — with practical, neuroscience-backed tools. -Well-being has ROI — happiness initiatives can be tracked and tied to results.