Growth to Greatness: Customer Service - The Good, The Bad, The Ugly
Name:
Growth to Greatness: Customer Service - The Good, The Bad, The Ugly
Date:
March 7, 2018
Time:
2:00 PM - 4:00 PM CST
Website:
http://www.mychambertraining.com
Registration:
Sorry, public registration for this event has been closed.
Event Description:
Growth to Greatness: Customer Service - The Good, The Bad, The Ugly
A Midland Chamber Growth to Greatness series seminar
Go ahead...Make Their Day! Great customer service doesn't just happen - it is intentional. We've all heard that people do business with PEOPLE (not companies) that they know, like & trust. Learn how to create a culture of excellent customer service for your customers and employees - so they know, like & trust you!
Learning Objectives:
- Creating organizational service expectations
- Assessing success
- Turning disappointment into a positive experience
- Tools for developing positive first impressions
- Developing trust
Guest Speaker:
Maurice Nassar, Emergent Partners
This session is a Midland Chamber Growth to Greatness* series seminar.
Category: Customer Service
*Click here for details on FREE registration for Chamber members
